FREQUENTLY ASKED QUESTIONS

EASY TO PLAY, BUT TOUGH TO GET OUT.

What is an escape room?

Escape rooms are the newest craze sweeping the nation. A fun, interactive group activity where players seek clues and solve puzzles to escape a room or obtain an objective before their  time runs out. The game provides Southeast Idaho a great alternative to the standard dinner/movie grind.


Will I really be locked inside a room?

No, you are never actually locked in the room.  You can leave at any time, just remember the clock stops for no one.


How much does it cost?

$15 per player.  We are priced below the national average, because we want you to enjoy your night of fun and be able to return for many more rooms!


How do I book?

Just click the "Book Now" button on any page.  This will take you to the scheduling page where you can see the availability of days and times.  We are always happy to take walk-ins if we have availability also.  ​


How many people can play?

Our rooms are large and comfortable.  Check out the ROOM page for details on each room.  4 to 8 players are average.  Please contact us if you have a larger group that you would like to bring to arrange more than one room at one time, or appointments outside of our normal operating hours.


Is there an age limit?

Anyone under 15 must be accompanied by an adult.  Children under 10 are not allowed unless you book a private event.    If you are booking the entire room, you may bring children of any age, but be advised many puzzles are not toddler friendly.  Although we have no themes that are scary at this time, some younger children may be frightened by some of our props (aliens, skeletons, etc).  Please use your judgement.


Who will be in the room?

Whoever buys the tickets. It could be one large group of you and your friends, or two or more smaller groups of friends-to-be. One person could even buy up all the slots and go all by themselves.  But if your group wants to ensure a private room, just click the "PRIVATE EVENT" button and it's all yours. The cost will still probably be less per player than the average escape room price! 


How long does it take?

The game itself will take 60 minutes.  Please arrive 15 minutes early and allow 90 minutes total.


When should I arrive? What happens if I'm late?

You will want to arrive 15 minutes before your scheduled time to go over instructions.  Your game is scheduled for one hour starting promptly at your reservation time.  Coming in late may cut into your game time.  Since there may be groups coming in after yours,  we will not be able to extend your time.


What is the cancellation policy?

Since this is a live event that depends on people booking ahead of time, your purchase is non-refundable.  Rescheduling can be done up to 24 hours in advance.


Is this scary?

At this time we have no paranormal or haunted themed rooms.


I'd like to schedule a special event or team building event. Is this possible?

Absolutely! Please contact us to discuss the details.  Corporate events are always welcome, and easily arranged.  We happily schedule outside of our normal operating hours to accommodate groups of 6 or larger with notice.  This is probably NOT a good option for a young child's birthday party (see above regarding recommended ages), but we've had many pre-teen/teen birthday parties hosted at our venue and this is a very fun event.  We do not have cake and party rooms available.